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- Customer Satisfaction & Selling Skills
We believe that no matter what the product, there are always buyers; that our vision can be limited but market is limitless.
It is a fact that an unhappy customer is the worst salesman, but one happy customer can increase your value into multiple folds.
This programme will help the sales force to build an army of happy customers who in turn aid commercial growth of the organisation.
This programme will cover during Selling Skills Workshop:
- What is Selling?
- What do customers care about?
- What you should know about your customers?
- The sales presentation.
- Three common sales mistakes.
- Seven qualities of top sales people.
This programme will be covered in “Customer Satisfaction”:
- Types of customer.
- The customer loyalty grid.
- Key points to developing loyalty.
- From customer satisfaction to customer bliss.
For more information call: +91-9024099555/9928630402 (9:30 am to 7:30 pm)
